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Delivery & Returns

 

DELIVERY & SHIPPING

1 - UK Standard - Orders under £50 – £4 (3-4 working days)

2 - UK Standard – Orders over £50 - FREE (3-4 working days)

3 - UK NEXT DAY – Any order - £6 (next working day) Please note orders must be placed before 4pm to receive delivery on the next working day. Orders placed on a Friday will be delivered on a Monday & orders placed on                Saturday or Sunday will be dispatched on Monday for delivery on Tuesday. Please provide your email address & phone number for communication from the courier driver.

4 - Europe & International Registered – Any order - £10 (7-10 working days)

5 - Click & Collect - FREE (Belmont Road Shop, BELFAST, BT4 2AN)

Prices are dependent on destination only regardless of number of items and weight.

UK standard delivery orders are sent via Royal Mail. Once your parcel has been collected by Royal Mail (usually within 2 working days of placing your order) we will send you a confirmation email to let you know your parcel has been dispatched from our warehouse and will be with you within 3-4 working days (UK and Ireland). 

Once parcels have been dispatched we are unable to change the address.

You will be informed if we are experiencing any delays or are unable to fulfil your order for any reason. During our sale period, delivery times can increase due to a larger volume of orders. For any further delivery queries, please call us on 028 90 655 862 or email info@ommactive.com.


Click And Collect
The Click And Collect Service Is Free Of Charge.

Four simple steps to click and collect:

Place your order online
Select the 'click and collect' delivery option
We will send you an email notification to inform you when your items are ready to collect
Collect your items from your local OMMactive shop on the Belmont Road, Belfast BT4 2AN.

Next Day Delivery

Next Day Delivery Is £6.
Order before 4pm from Monday – Thursday for your order to arrive the next day by Royal Mail. Unfortunately we do not currently offer weekend delivery on Saturday or Sunday. Any orders placed on Friday or over the weekend by next day delivery will arrive to you on Monday or Tuesday of the following week. Orders placed on public holidays will not be processed until the following working day which can add one more day to delivery times.

During Sale period we are not always able to offer the next day delivery service.

Overseas Delivery
Overseas Delivery is £10 for orders outside the UK and Ireland.
Orders for delivery outside the UK are sent using the Royal Mail and will arrive within 7-14 working days. We can't trace your parcel until it reaches the destination sorting office, where it will be passed on to local mail carriers.

Please note we are unable to claim the loss of a parcel with Royal Mail until 25 days have passed.